What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We do not store credit card details nor do we share customer details with any 3rd parties
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Screen Knight Technology Ltd. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Conditions of Use
We may make changes and amendments to these Terms and Conditions at any time which will be effective immediately. We will let you know about such changes by posting them upon this page; however it is your responsibility as a user to regularly check these terms and conditions. If you have chosen to use our website after we have posted any such changes, it means you agree to accept any such changes.
Terms and Conditions
Welcome to the screenknight.com website. Screen Knight Technologies trades under screenknight.com. We provide this website as a service to our customers. Please review the following rules and terms that depict the usage of our website (The agreement).
All the content you see upon the Screen Knight website including as an example all pages: descriptions, banners, logos, graphics, video clips, audio clips and media are subject to compliance of any applicable copyright or intellectual property rights or licences held by Screen Knight, or any third party who have allowed Screen Knight to use any of their content. Screen Knight allows usage of our websites material if it is for solely for personal, non-commercial use. You do not copy of post any of the content on any network computer or broadcast it through any media. You do not modify in any way or delete or change any copyright or trademark notice. No right or interest is seeded in any content or materials that you download from the Screen Knight website. Screen Knight retains full international intellectual property rights to any content you download from the Screen Knight website.
All of the content on our website is owned by us and our licensors and is protected by UK and international copyright laws.
Brand names and trademarks that appear on this website are trademarks or trade names of their respective holders. No permission is given in respect of the use of any of these brands or marks and any such use may constitute an infringement of the holder's rights.
We accept payment through Visa, Visa Electron, MasterCard, Maestro, Switch and Delta through our payments solution partner PayPal Inc. who facilitates the transactions. Goods will not be dispatched until the payment has been cleared by PayPal.
All our goods are sent through Royal Mail who acts as our courier. On occasions where items may be lost in post, due to a policy enforced by Royal Mail we normally must wait 14 working days before we can issue another item or offer a refund, however upon Screen Knights Discretion a refund or replacement item can be issued earlier. As post is sent by Royal Mail, we cannot specify a time of delivery neither can you request special delivery instructions. If an item is sent to an address which you specified when ordering which turns out to be incorrect, we are not liable if this item does not reach you. Screen Knight cannot be held responsible for any delays incurred whilst in transit with Royal Mail. Orders placed over the weekend or on a bank holiday will not be processed until the next working day. Please note Screen Knight will not be responsible for any import duties incurred on international orders.
Corrections or errors and inaccuracies
In any circumstance a Screen Knight product is listed at an incorrect price due to a typographical error or system error, Screen Knight have the right to refuse or cancel any orders placed for this product listed at the incorrect price. Screen Knight shall have the right to refuse any such orders whether or not the order has been confirmed and you have been charged by PayPal. If PayPal has charged you already for the purchase and your order is cancelled, Screen Knight shall issue a payment to your PayPal account in the amount of the incorrect price.
Once you have placed your order on the Screen Knight Website, we cannot amend or cancel your order if it has been dispatched. If you decide that you do not want an entire order before it is delivered, you can refuse the delivery without opening any of the packaging so that the item(s) are returned to us and we will refund the full amount paid to us. The delivery driver will not be able to take back opened packages at this stage. Alternatively, if you have already taken delivery or opened the packaging, please follow the procedure under 'Non-faulty' items.
Please let us know if you wish to return an item within 28 days of receipt by contacting Customer Services via firstname.lastname@example.org
You are required to take reasonable care of items and items must be returned in their same physical state. Please return an item in its original and undamaged packaging with all of its components. If an item is returned undamaged in its original and undamaged packaging, we will offer you a full refund.
If you do return the item as instructed, we may make a charge in respect of the cost of recovering (or attempting to recover) the item.
Items must be sent to us via recorded mail whereby Screen Knight has the discretion to refund the postage amount to a maximum of £5.
If you have any problems with your purchase please contact customer services at email@example.com
Screen Knight is able to offer a full refund or replacement product.
Items must be sent to us via recorded mail whereby Screen Knight will refund the postage amount to a maximum of £5.
Disclaimer of warranties and liability:
This website and the materials and products in this website are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible according to applicable legislation, Screen Knight, disclaims warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
We do not promise that we can deliver access to our site, or any of its content uninterrupted, timely or error free, or that the site will be free from viruses or any other harmful elements. It is your responsibility to implement safeguards and steps in order to ensure that files you obtain from our site are free from viruses and harmful elements.
Screen Knight does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. The above limitations may not apply to you. Any disclaimers do not apply to consumer purchases.
Limitation of Liability
The effect that is set out here is that you agree that under no circumstances will Screen Knight be held liable for any direct, indirect, incidental or any other type of loss or injury from your use, or downloading of any content on our website.
If any of these provisions is deemed invalid, void or unenforceable that provision will be deemed severable from the rest and will not affect the validity and enforceability of any remaining provisions.
This website is directed to users in England and Wales.
These Terms shall be governed by the laws of England and any dispute between us will be resolved exclusively in the Courts of England.